Instore - August 2018 - 38
Production management software
by Andy Nelson
n today's cutthroat retail industry, more
grocery and c-store chains are turning to
production management software to give
their instore deli, bakery and prepared foods
programs an edge when it comes to inventory control, pricing, forecasting, invoicing
and a host of other tasks.
Hopkinton, Massachusetts-based Jera Concepts got its start in 2004, helping Dunkin'
Donuts franchisees centralize their bakery
production through the creation of a business-to-business order portal, says Wynne
Barrett, one of four Jera partners.
It wasn't long before that B2B work led to
handling instore operations for bakeries.
The next step was branching out into cstore chains. Jera has created customized
production management software solutions for companies including Wallis Companies, Weigel's Farm Stores Inc., Maverik
Inc. and Quality Dairy. For some clients,
Jera handles instore production management issues, for others both instore and
"We do a lot of hybrid commissary/instore," he
says. Bakery goods, sandwiches and other deli
items and prepared foods are among the products Jera helps clients manage, Barrett says.
"Waste is much greater (at retail)
than in restaurants. Once the food is
prepared, the clock starts ticking."
WYNNE BARRETT, JERA CONCEPTS
Invoicing, inventory management, purchasing, production forecasting and store-to-store
ordering are among the services Jera's software platform provides. Barrett says much of
Jera's instore business grew organically out
of other services it was providing existing
customers. "Our customers led us down the
road of managing their instore programs," he
says. "Now we're designed specifically to do
that. We started out as a production management provider, and now we've added all sorts
of other tools."
38 * AUGUST 2018 * commissary INSIDER
Matthew Starobin, CEO of At-Your-Service, details the benefits of production management
software to a potential client. Photo: At-Your-Service