instore - May 2018 - 82

What the
future holds
Retailers are walking balance
beam between expanding
online and creating a unique
store experience
by John Unrein

B

Despite gains in online retail, instore bakeries - particularly those with
signature items, like Milk Bar's Crack Pie - continue to pull customers in to
brick-and-mortar stores.

"Our niche has always been the instore experience," says Scott Fox, vice
president of bakery and the Killer Brownie program at Dorothy Lane
Market. "Especially today with the Amazons of the world, we have to
create reasons to be a place where people want to go to because it's fun
and engaging and that's the magic of Dorothy Lane."

items include Momofuku Milk Bar's Crack Pie, Dorothy Lane Market's
Killer Brownies and New York City's Ess-a-Bagels.

Fox admits they've been "forced to sharpen our pencils" because of the
surge in online retailing, where Dorothy Lane Market is well positioned
with one-of-a-kind products like its signature Killer Brownies and
artisan bread. "Our online catalog business is 80 percent bakery," he
says. "We ship a lot of artisan bread coming out of our DLM Bakehouse."
Among the masses of marketers on the Internet, there's one website
that food retailers need to know. It's called Goldbely.com.
Since its founding in 2013, Goldbely's team of "food explorers" seeks out
the best local foods across the country and subjects them to quality
assurance tests to ensure fresh and prompt delivery every time. Only
three percent of food merchants are approved to join. Current popular
82 * MAY 2018 * instore

Tina Rexing, owner of T-Rex Cookie in Minneapolis, ditched a 20-year
corporate career to make a name for herself as a cookie baker. Her giant
cookies baked in small batches became such a hit that Goldbely.com
agreed to sell on its highly curated online platform.
According to Goldbely, the company managed the shipment, logistics
and customer service for more than 200,000 food orders in 2016 when
it witnessed a 200 percent increase in customers. Orders are individually packaged by 300-plus food partners with delivery to all 50 states.
"Our platform empowers small business owners and regional food
makers and evens out the playing field with big chain retailers and online
mega-brands," says Joe Ariel, the CEO and co-founder of Goldbely.
According to Dawn Foods consumer insights, millennial consumers
are most likely to choose a place to buy bakery products or other foods

GABRIELESTABILE, JOHN UNREIN - SOSLAND PUBLISHING COMPANY

akeries and delis are witnessing a sea change of developments
on both the retail store and online fronts, causing many to
ponder what the future holds. Will the onslaught of online sales
change the fresh foods landscape forever? Soon we will know more.


http://www.Goldbely.com http://www.Goldbely.com

Table of Contents for the Digital Edition of instore - May 2018

Instore - May 2018
Editor's Note - Big fun on the bayou
CONTENTS
News - NEED TO KNOW
Spotlight - BY THE NUMBERS: Pizza
Packaging - HOT TO-GO: Prepared foods packaging
Cover Story - One-on-one with Erik Waterkotte
Feature - Are you experienced?
Feature - Big Easy, big expectations
Feature - Snacking naturally
Feature - TURKEY time
Feature - Deli convenience
Merchandising - ON DISPLAY: Menu boards
Equipment - LATEST INNOVATION: Pizza ovens
Commissary Insider - May 2018
INSIGHT INSIDER: NuVue Foods
C-stores vs. business dining
NuVue Foods Fresh Brands
FOOD SAFETY - Pest Control
PACKAGING: Transparency
EQUIPMENT - Getting the most out of labeling
R&D: Organic baked goods
Product Knowledge - CATEGORY UPDATE: Sandwich Breads
Feature - What the future holds
Feature - Personalized cakes
Specialty Insights - CONSIDER: Indian foods
Product Trends - FIRST TO MARKET
Product Showcase
AD INDEX
instore - May 2018 - Instore - May 2018
instore - May 2018 - BNJ - 1
instore - May 2018 - BNJ - 2
instore - May 2018 - BNJ - 3
instore - May 2018 - BNJ - 4
instore - May 2018 - Instore - May 2018
instore - May 2018 - 2
instore - May 2018 - Editor's Note - Big fun on the bayou
instore - May 2018 - 4
instore - May 2018 - 5
instore - May 2018 - CONTENTS
instore - May 2018 - 7
instore - May 2018 - News - NEED TO KNOW
instore - May 2018 - 9
instore - May 2018 - Spotlight - BY THE NUMBERS: Pizza
instore - May 2018 - 11
instore - May 2018 - Packaging - HOT TO-GO: Prepared foods packaging
instore - May 2018 - 13
instore - May 2018 - 14
instore - May 2018 - 15
instore - May 2018 - 16
instore - May 2018 - 17
instore - May 2018 - Cover Story - One-on-one with Erik Waterkotte
instore - May 2018 - 19
instore - May 2018 - 20
instore - May 2018 - 21
instore - May 2018 - 22
instore - May 2018 - 23
instore - May 2018 - Feature - Are you experienced?
instore - May 2018 - 25
instore - May 2018 - 26
instore - May 2018 - 27
instore - May 2018 - 28
instore - May 2018 - 29
instore - May 2018 - Feature - Big Easy, big expectations
instore - May 2018 - 31
instore - May 2018 - 32
instore - May 2018 - 33
instore - May 2018 - 34
instore - May 2018 - 35
instore - May 2018 - 36
instore - May 2018 - 37
instore - May 2018 - 38
instore - May 2018 - 39
instore - May 2018 - Feature - Snacking naturally
instore - May 2018 - 41
instore - May 2018 - Feature - TURKEY time
instore - May 2018 - 43
instore - May 2018 - Feature - Deli convenience
instore - May 2018 - 45
instore - May 2018 - 46
instore - May 2018 - 47
instore - May 2018 - 48
instore - May 2018 - 49
instore - May 2018 - Merchandising - ON DISPLAY: Menu boards
instore - May 2018 - 51
instore - May 2018 - 52
instore - May 2018 - 53
instore - May 2018 - 54
instore - May 2018 - 55
instore - May 2018 - Equipment - LATEST INNOVATION: Pizza ovens
instore - May 2018 - 57
instore - May 2018 - 58
instore - May 2018 - INSIGHT INSIDER: NuVue Foods
instore - May 2018 - C-stores vs. business dining
instore - May 2018 - 61
instore - May 2018 - NuVue Foods Fresh Brands
instore - May 2018 - 63
instore - May 2018 - FOOD SAFETY - Pest Control
instore - May 2018 - 65
instore - May 2018 - 66
instore - May 2018 - 67
instore - May 2018 - PACKAGING: Transparency
instore - May 2018 - 69
instore - May 2018 - 70
instore - May 2018 - 71
instore - May 2018 - EQUIPMENT - Getting the most out of labeling
instore - May 2018 - 73
instore - May 2018 - 74
instore - May 2018 - 75
instore - May 2018 - R&D: Organic baked goods
instore - May 2018 - 77
instore - May 2018 - Product Knowledge - CATEGORY UPDATE: Sandwich Breads
instore - May 2018 - 79
instore - May 2018 - 80
instore - May 2018 - 81
instore - May 2018 - Feature - What the future holds
instore - May 2018 - 83
instore - May 2018 - 84
instore - May 2018 - 85
instore - May 2018 - Feature - Personalized cakes
instore - May 2018 - 87
instore - May 2018 - 88
instore - May 2018 - 89
instore - May 2018 - Specialty Insights - CONSIDER: Indian foods
instore - May 2018 - 91
instore - May 2018 - 92
instore - May 2018 - 93
instore - May 2018 - Product Trends - FIRST TO MARKET
instore - May 2018 - 95
instore - May 2018 - 96
instore - May 2018 - Product Showcase
instore - May 2018 - 98
instore - May 2018 - 99
instore - May 2018 - AD INDEX
instore - May 2018 - 101
instore - May 2018 - 102
instore - May 2018 - 103
instore - May 2018 - 104
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